Privacy Policy

At AllSpins we take your privacy seriously. This page explains what information we collect, how we use and store it, and the steps we take to protect your personal data. We aim to be clear about your choices and how you can manage your information when you sign up, place transactions or use our site and services.

Types of data we collect

We collect a range of information to operate your account and provide our services. This includes personal data you give us directly, technical data collected when you use the site, and transactional data related to deposits, withdrawals and game activity.

Personal data

Personal data includes name, date of birth, contact details, identity documents submitted for verification, and payment details. We use this information to create and manage your account, verify eligibility, and comply with identity checks where required.

Technical data

We collect device and connection information such as IP address, browser type, operating system, and pages visited. This information helps us deliver the site, improve performance and detect suspicious activity.

Transactional data

Transactional data covers deposits, withdrawals, wagers, wins/losses and related timestamps. We use this data to process payments, resolve account queries and maintain transaction records.

How we use your information

Your data is used to operate your account, process payments, provide customer support, detect and prevent fraud, and deliver required communications such as account notices. We may also use anonymized or aggregated data for analytics and to improve our services.

Data protection practices

We implement administrative, technical and physical measures designed to protect personal data from unauthorized access and misuse. Access to personal information within our organisation is limited to personnel who need it to perform their roles. We regularly review our security practices to keep them up to date.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable site functionality, and gather usage statistics. Some cookies are essential for the site to function, while others support analytics and marketing. You can manage cookie preferences through your browser or the site cookie controls.

User rights

You have rights regarding your personal information, including the right to access, correct or request deletion of your data where applicable. You may also object to certain processing or ask us to restrict processing in specific cases. Requests are handled in line with applicable privacy practices.

Access, correction and deletion

To review, update or request removal of your personal information, contact our privacy team. We will verify requests to protect account security and respond as promptly as our processes allow. Certain data may be retained where necessary for legal, regulatory or operational reasons.

Information sharing and third parties

We may share information with service providers who support payments, identity verification, security and analytics. We require contractual protections with those providers and limit their access to only the data needed to perform their services. We do not sell your personal information.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. When we make material changes we will provide notice on the site. For questions or to contact our privacy team, email [email protected].

For general support, you can also reach out to [email protected]. Thank you for trusting All Spins with your information.