Terms of Use

These Terms and Conditions describe the rules that govern your use of the AllSpins platform and our relationship with players. We set out account responsibilities, eligibility and verification steps, rules for bonuses and payments, and how we handle disputes and updates. By using the site you accept these terms and any related policies that we publish from time to time.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only you may use your login credentials; do not share them. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, multiple accounts, or breaches of these terms.

Account security

Protect your password and access methods. We will never ask for your password by email or live chat. We may require you to provide additional information to confirm your identity before processing requests affecting your account.

Verification

We require identity and payment verification before permitting withdrawals or where otherwise needed for security and anti-money-laundering checks. Failure to complete verification may delay or prevent withdrawals.

Eligibility requirements

You must be eligible to register and use the platform. You must be of legal gambling age in your jurisdiction and not be located where participation is prohibited. We reserve the right to refuse registration or close accounts where eligibility cannot be verified.

Acceptable platform use

Use the site only for lawful, personal gaming activity. You must not use automated tools, attempt to manipulate games or bonuses, or engage in behaviour that harms the integrity of the service. Abusive, fraudulent or disruptive conduct may result in account restrictions and forfeiture of balances and winnings.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms that apply in addition to these conditions. Unless stated otherwise, bonuses carry wagering and game-contribution rules. Bonus funds and free-spin winnings may be subject to wagering requirements before withdrawal. If you request a withdrawal while a bonus is active, the bonus may be cancelled. We may refuse or reclaim bonuses where misuse is suspected.

Deposits and withdrawals

Payment methods and limits

We accept a range of payment methods as shown in the cashier. Minimum deposit and withdrawal amounts, transaction limits and processing times may vary by method and currency. Withdrawals are generally processed to the original deposit method where possible.

Verification and holds

Withdrawals are subject to identity verification and security checks. We may hold or delay payments while documentation is reviewed. We may set daily, weekly or monthly withdrawal limits and apply maximum bet rules while bonus play is active.

Dispute resolution

If you have a complaint, contact support via [email protected]. We will investigate and respond. If we cannot resolve a dispute directly, we may provide further escalation steps in line with our internal policies. Making a complaint does not suspend your obligations under these terms.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and notified where reasonably practicable. Continued use after updates constitutes acceptance. For questions about these terms contact [email protected].

All Spins reserves the right to take reasonable measures to protect the platform and its users while administering these terms.