Reach out to us
Need help? Our support team is ready to assist with account questions, verification and KYC issues, payment or technical concerns, and general feedback. Contact us any time for clear answers by live chat, email or phone. We aim to resolve account-related problems quickly and guide you through withdrawals, deposits and responsible-gambling tools. Our agents work 24/7 and can walk you through bonus terms, security checks and troubleshooting. If you prefer, open a support ticket and attach documents for KYC review.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 live chat and email support) |
| General enquiries | [email protected] (payments, billing and account queries) |
| Affiliate enquiries | [email protected] (partner sign-up and marketing) |
| Phone | +1 347 821 5693 (available for urgent account issues) |
| Working hours | Mon-Fri, 09:00-18:00 (email responses outside hours) |
Email Support
Email is the preferred method for detailed requests, account-related issues, or situations that require explanations or documents. Please include a clear subject line, your account ID (if applicable), and up-to-date contact details so we can respond quickly. Attach any relevant files and state the best time to reach you. Missing or outdated information may delay resolution.
Contact Form
Response Time
Support response times vary by request. Most inquiries are answered within one business day. Simple account and payment questions are handled quickly, while complex issues, such as verification, security checks or payment investigations, may take longer to resolve depending on their nature. We will keep you updated on progress and provide an estimated timeline when additional review is required.
Feedback
We'd love to hear your feedback, suggestions, or ideas to improve the site. Share what you like, what could be clearer, or any feature you'd like to see. All submissions are read carefully by our team and used to improve the service and make your experience smoother and more enjoyable. Thank you for helping us get better.